Can I change my order or make any additions after I’ve placed my order?

Once you have placed your order, you cannot change details such as your material choice, edge profile etc. However, during your template appointment you can add certain items to your order.

These items are:

  • Window sills
  • Upstands
  • Splashbacks
  • Sink grooves
  • Sink recesses
  • Sink cut-out
  • Hob cut-out
  • Pop-up sockets
  • Radius corner
  • Smooth underside
  • Solid underside

Once your template is complete and you’ve signed for any additional items, you cannot make any further changes.

If changes need to be made to your order that do not appear on the above list, your appointment may be aborted and you might incur additional appointment costs.